Expert technologists play significant roles in high tech knowledge work environments. Accomplished thought leaders, business strategists, product and solution architects and top-notch electronic hardware designers are some sample segments of the "creamy layer" of the knowledge industry. They are respected and valued for the breadth and depth of their knowledge in their chosen areas -not just knowledge, but knowledge that translates directly into successful business ideas!
The value they create for the business they work for makes them often highly visible in the community around them. The circles around them are largely dependent on such idea generators for converting their priced ideas to products and solutions for the market.
The preeminence enjoyed by such sought-after segment of knowledge workers (the creamy layer) should never alienate them from the majority who take their ideas to the next levels of fruition. The highly talented few need to make sure that all the other knowledge workers feel comfortable to work with them. The select few need to be approachable. Rather they need to often volunteer support to the remaining majority of knowledge workers. Such a rapport if established will make a multiplying effect to the effectiveness and efficiency factors at workplace. We can imagine how significant will be the consequent business advantage!
Such a state of rapport can not be taken always for granted. Organization leaders need to be constantly vigilant to monitor the health of such relationships. Appropriate coaching by talented and influential leaders is an important element in maintaining such healthy work environment with a mix of knowledge workers of different expertise levels. As in many things, early detection and correction is the success formula.
Humility at all levels is a highly desirable quality that can be made a part of an organization's culture.
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